Privacy Policy
1. Information We Collect
We may collect the following types of personal information:
Corporate Clients
Company name and contact details
Billing and payment information
Program preferences and order details
Employees (through gifting programs)
Name and email address
Gift selections
Child-related information (such as first name, age range, or preferences)
Shipping address (if direct delivery is selected)
We only collect information necessary to deliver our services.
2. How We Use Information
We use personal information solely to:
Administer corporate gifting programs
Provide employee access to gift selection portals
Process and fulfill orders
Coordinate packaging and delivery
Communicate with clients and participants
Improve our services and user experience
We do not use personal information for marketing to employees, or for any purpose other than fulfilling the specific services requested by the corporate client.
In cases where direct-to-home shipping is selected, we may collect and use employee shipping addresses strictly for the purpose of delivering gifts. This information is used only for fulfillment and logistics and is not retained or used for any other purpose.
3. Consent
By using our services or participating in a gifting program, individuals consent to the collection and use of their information as described in this policy.
Corporate clients are responsible for ensuring that employees are informed that their personal information, including name, email, and where applicable, shipping address, will be shared with Canadian Toy Box strictly for the purpose of program fulfillment and delivery.
4. Disclosure of Information
We may share personal information with trusted third parties only as necessary to provide our services, including:
Shipping and logistics providers
Suppliers and fulfillment partners
Technology platforms used to operate the gifting program
We do not sell, rent, or trade personal information under any circumstances.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the gifting program
Meet legal, accounting, or operational requirements
After this period, information is securely deleted or anonymized.
7. Children’s Information
Our services may involve information relating to children (such as names or age ranges), provided by employees for gifting purposes.
We do not knowingly collect personal information directly from children. All information is provided by parents or guardians.
8. Access and Correction
Individuals may request access to or correction of their personal information by contacting us.
We will respond to such requests in accordance with applicable laws.
9. Cookies and Website Use
Our website may use cookies or similar technologies to:
Improve user experience
Analyze website traffic
Support functionality
Users can adjust browser settings to disable cookies if preferred.
10. Third-Party Services
Our website or platform may use third-party tools or services. These providers may have their own privacy policies governing how they handle data.
11. Governing Law
This Privacy Policy is governed by the laws of the Province of Ontario and applicable federal laws of Canada.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Canadian Toy Box: technicalsupport@canadaintoybox.com